On June 9, the Office of the Comptroller of the Currency (OCC) announced it is requesting information for a proposed annual survey aimed at understanding and measuring the public’s trust in banking and banking supervision. The OCC is inviting various stakeholders to comment on the survey’s scope and ways to track public trust over time. The survey results will be published in an OCC report.
The OCC described the impetus for the survey as, “[t]he OCC recognizes the public’s trust in banks is an important aspect of a thriving and stable banking system. By surveying the public, the OCC can use the results to identify areas where trust can be further enhanced and gain insight into the many aspects that are important to consider in working to maintain and enhance trust in banking and bank supervision.”
The OCC’s announcement comes on the heels of two of the largest bank failures in U.S. history occurring in March of this year followed by another significant failure in May.